Our Philosophy
At Clayfield we:
Believe that aging is not a pathological condition and that continued exercise, mental stimulation and social interaction with the emphasis on 'use it or lose it' will help retain abilities, a positive outlook and a good quality of life.
Believe that all should be allowed the dignity of making their own decisions and solving their own problems with as much support as they request, occasionally we will expect to act as the residents advocate.
Will encourage and assist our residents to maintain and initiate contact in the community outside of the home. Within the home we believe that the resident should have as little or as much social contact as they prefer.
Believe that all treatment and care should be provided in a non-judgemental way with no discrimination by race, religion, gender, disability, sexual orientation, or social background.
Value the opinion of all who use our service and acknowledge our responsibility to keep them aware of the complaints procedure and recognise their right to use it.
Believe that all should have choice in the planning of their day and be consulted regarding any proposed changes within the home.
Believe that all should have their privacy respected and respect the privacy of others and that everyone within the home should respect the importance, safety and individuality of everyone's personal possessions.
Believe that it is right and proper that all personal information is treated in the strictest confidence and shared only with those who need to know.
Recognise that all have the right to express and meet their spiritual needs and worship according to their faith (or lack of it).
Believe that those in our care must be agreeable to any care procedure or treatment (with no form of trickery or collusion being used to achieve desired care outcomes)
And that the person delivering the care should be competent to do so.
Believe that the concept of 'the rights of the individual” carries the responsibility to refrain from aggression and prejudice towards others.
Recognise the importance of being free from pain, discomfort and fear.
Appreciate the risk to staff and residents when performing manual handling and the importance of adhering to our 'no lifting' policy.
Maintain a zero tolerance policy towards any type of abuse.